Terms of Service

These Terms of Service ("Terms") govern your access to and use of services provided by XSELLEREIGHT CONSULTING GROUP LLC ("XSELLEREIGHT," "we," "us," or "our") through xsellereight.com and any related programs. By engaging our services or using this website, you agree to these Terms.

1. Services

XSELLEREIGHT offers Amazon-focused services in two formats: mentorship programs (group and 1-on-1) and done-for-you brand launches (single product and full brand line). The specific scope, deliverables, timeline, and fees of any engagement are defined in a separate written agreement (a "Statement of Work" or "Engagement Letter") signed by both parties.

2. Eligibility

You must be at least 18 years old and have the legal authority to enter into binding agreements to engage our services. By engaging us, you represent that the information you provide is accurate and complete.

3. Fees and payment

Fees are stated in your Engagement Letter. Standard payment terms are:

• Mentorship programs: full amount upfront, or split into 3 or 6 monthly payments
• Done-for-you launches: 40% on signing, 30% at supplier purchase order, 30% at FBA inbound (or as otherwise specified)

Pass-through costs (inventory, freight, samples, sponsored ads spend, Amazon fees) are billed separately and are the client's responsibility.

4. Refunds

Mentorship programs are non-refundable once you have accessed the curriculum, joined a cohort, or attended any session. Done-for-you engagements are evaluated case-by-case based on work delivered up to the cancellation date. Pass-through costs already incurred (e.g., supplier deposits, freight, samples) are non-refundable.

5. Intellectual property

You retain ownership of your brand, trademarks, product designs, and any materials you provide. We retain ownership of our methodologies, templates, frameworks, the 9-phase playbook, and any pre-existing materials we use to deliver the work. Upon full payment, you receive a perpetual license to use the deliverables we create for your specific engagement (logos, listing copy, A+ content, photography, brand assets).

6. Confidentiality

Both parties agree to keep confidential any non-public information shared during the engagement, including business strategies, financials, supplier contacts, and product designs. This obligation survives termination of the engagement.

7. No income guarantee

Selling on Amazon involves business risk. While we apply best practices and proven methods, we do not guarantee specific sales, profit, ranking, or business outcomes. Past results of other clients do not predict your results. Your success depends on factors including product quality, capital, market conditions, competition, and your own execution.

8. Limitation of liability

To the maximum extent permitted by law, our total liability for any claim arising out of or relating to our services is limited to the fees you paid us during the 6 months preceding the event giving rise to the claim. We are not liable for indirect, incidental, consequential, or punitive damages, including lost profits or lost business opportunities.

9. Termination

Either party may terminate an engagement for material breach if the breach is not cured within 15 days of written notice. Upon termination, you remain responsible for fees and pass-through costs incurred up to the termination date. We reserve the right to suspend services for non-payment after written notice.

10. Governing law

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict of law principles. Any dispute will be resolved exclusively in the state or federal courts located in Delaware.

11. Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will post the updated Terms on this page and revise the "Last updated" date above. Continued use of our services after changes take effect constitutes acceptance of the revised Terms.

12. Contact us

Questions about these Terms? Email us at hello@xsellereight.com.